MartyX Grover
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Recent activity by MartyX Grover-
Aside from static interference, long cables should also be high quality ones, as performance degradation or camera connection drops are more likely to occur when using cables longer than 2 meters t...
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Hello, the shown image is a 3D point cloud and it is normal for a point cloud to have large gaps in it. To see the unbroken depth and RGB color images, you need to click the 2D option in the top c...
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All RealSense 400 Series cameras except the D405 model use a USB Type C (or full size USB A to micro size C) cable, so a chosen shielded twisted pair cable would need to be a Type C cable.
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Hi Steve Steve You can use your own choice of USB cable with RealSense cameras so long as it is a high quality cable designed for data transfer (i.e not an inexpensive device charging / sync cable...
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MONDAY 1 SEPTEMBER 2025 UPDATE: The new RealSense D555 camera is listed as In Stock in the official RealSense Store. https://store.realsenseai.com/buy-intel-realsense-depth-camera-d555.html
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Unfortunately because your camera is four years past its original 12 month warranty and the L515 model has not been supported for several years, RealSense are unable to provide a replacement camera.
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I will discuss your case with my RealSense colleagues. Thanks very much for your patience.
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If the camera remains undetectable, may I ask how long ago you purchased the camera and which country you are located in, please?
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I checked the latest available advice about L515 firmware update at the link below. https://dev.realsenseai.com/docs/firmware-releases-l500 If you use the 2.50.0 version then you can download a ...
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Hi estrella demar Is the camera detected on your Windows PCs if install the 2.50.0 version of RealSense Viewer on it and then unplug the micro-sized end of the USB connector from the base of the c...