Munesh

1. Community
2. L515
3. uvc streamer error on Odroid XU4

Hi Samuel, For the RealSense-Viewer error, it probably occurs due to missing .rules file. Can you please try the method suggested in the following GitHub thread comment? https://github.com/IntelRea...

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• Munesh
• April 01, 2021 12:05
• Edited
• 0 votes

1. Community
2. Intel® RealSense™ ID F400 Series
3. API function to Add User

Hello Rakesh,In order to help you with your Android issues, we need some information about your F455. The serial number of your F455, which is listed on the box. A screenshot of your order confirm...

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• Munesh
• April 01, 2021 09:52
• Edited
• 0 votes

1. Community
2. L515
3. uvc streamer error on Odroid XU4

Hi Samuel,Please refer to Odroid installation to install librealsense on the Odroid.Please note that Intel does not officially support the Odroid line of devices. Furthermore, there are several kno...

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• Munesh
• March 31, 2021 08:04
• 0 votes

1. Community
2. Intel® RealSense™ ID F400 Series
3. F455 thermal condition

Hi Yuji,Thank you for waiting and apologies for the late reply.The temperatures in the datasheet are ambient temperatures. Our next version of the datasheet will specify them as ambient.As for your...

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• Munesh
• March 31, 2021 07:19
• 0 votes

1. Community
2. Intel® RealSense™ ID F400 Series
3. F455 material information.

Hi Yuji, Thanks for reaching out to us.  We are checking with the relevant team, and will get back to you at the earliest.   Regards, Munesh Intel Customer Support

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• Munesh
• March 31, 2021 06:50
• 0 votes

1. Community
2. L515
3. L515 vs D415

Hi Alessio, Thank you for your interest in the Intel RealSense D415 and L515 cameras. Fortunately, this article, Which-device-is-right-for-you, compares the cameras just as you asked. Further resou...

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• Munesh
• March 05, 2021 02:23
• 0 votes

1. Community
2. D400 Series
3. Does D450 module has longer life-cycle than D455?

Hi Yzkzero,Thanks for contacting us. We cannot comment on exactly when a camera or module will be discontinued but they both have a 1-year warranty. Refer to this comment by the CTO of RealSense Gr...

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• Munesh
• March 03, 2021 02:38
• 0 votes

1. Community
2. L515
3. Best product for measuring volume weight for irregular sized products (not parcels only)

Hi Norans,Thanks for reaching out to us. I would suggest checking out Dot3D Pro and ImFusion Suite. Dot3D Pro is a full-function 3D capture and editing app. You could browse their complete 3D scann...

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• Munesh
• February 25, 2021 02:52
• 0 votes

1. Community
2. L515
3. Looking through glass with Intel REALSENSE LIDAR CAMERA L515

Hi Stork,Thanks for reaching out to us.We don't recommend adding any optical element in front of the camera as this will cause performance degradation.Regards,Munesh 

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• Munesh
• February 24, 2021 06:15
• 0 votes

1. Community
2. L515
3. What is functional purpose of the cut in L515 cover glass?

Hi, The plastic indentation is a physical separator between the laser emitter and the receiver.  Any dirt on the front cover glass will degrade performance of the camera.    Regards, Munesh

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• Munesh
• February 23, 2021 06:52
• 0 votes