MartyX Grover
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Recent activity by MartyX Grover-
Hi chen guo Which method did you use to install the librealsense SDK, please? For computing devices based on the RK (Rockchip) chipset, building the SDK from source code with the libuvc backend i...
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Hi Wout Oude Elferink Please email me your contact details (name, company name, website address, telephone number, etc) and I will pass them to the appropriate RealSense team member. You can cont...
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If you ordered a V1 board then the camera will appear as D435. There is no way for it to become a D435i if a V1 board is used because the IMU hardware component is on the Vision Processor D4 board...
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Some RealSense cameras and boards are out of stock worldwide at the moment, If you are located in South Korea as your name suggests then the best chance of fixing the camera quickly might be to or...
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Hi Johannes Rabe The bottom of page 42 provides information about the infrared projector component's wavelength frequency (around 850 nm near-IR) and which IEC regulations it is compliant with. ht...
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If the camera was purchased less than 12 months ago then it would have been under warranty, but opening the camera to inspect the RGB cable will have unfortunately voided the warranty so it cannot ...
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Is the camera casing still open? If so, please unplug and reconnect the RGB cable again. If it is D435i for a short period afterwards before becoming D430i again, I would suspect a problem either...
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If you use the RealSense Viewer, if you go to the 'More' option near the top of the options side-panel and select 'Hardware Reset' from its drop-down menu to reset the camera, is it detected as D43...
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Hello, thanks for your question. RealSense cameras have a maximum limit of twenty firmware downgrades. After that, you can no longer downgrade to an older firmware than the one currently installe...
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That's great to hear that your camera is restored to D435i. Thanks very much for the update!