MartyX Grover
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Recent activity by MartyX Grover-
Hi Arvind Sonar Has your camera been stored unused for a period of weeks / months in a location such as a cupboard or drawer before you tried the camera and experienced the no frames received erro...
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Thanks very much for the update. If a member of Support advised you to RMA return the camera to the store that you purchased it from then please proceed with that.
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Hi Marco Miralles You mentioned that you have tried factory reset. Have you tried the type of factory reset that is provided by the rs-dds-config tool while on a USB connection, please? https://g...
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Hi Mercio Jonova Thanks very much for your questions. 1. 1280x720 resolution is the depth resolution that will provide optimal accuracy on the D415 camera model. Using the lower 848x480 should...
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You are very welcome. I'm pleased to be able to help. If your switch is capped at 1500 (the default MTU speed for a switch) and does not support jumbo frame values such as 9000, at the time of w...
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Hi Laurin Steiner As your camera is mounted upside down, you could test whether rotating the depth image the right way up makes a positive difference. The Post Processing section of the RealSense...
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Thanks very much for your questions! D457 power consumption in mW can be found on page 47 of the D457 data sheet. Regarding D435i, the power consumption of its Vision Processor D4 V3 board c...
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Which version of the RealSense SDK / RealSense Viewer are you using, please? The oldest version that supports D555 is 2.56.4 If your version is 2.56.4 or newer (the current latest is 2.57.4), th...
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Hi Mercio Jonova Thanks very much for your questions. 1. RealSense 400 Series cameras equipped with fast Global shutters on their sensors, such as D455, can handle depth sensing of movement as ...
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Please use the instructions at the link below to confirm that the Windows camera privacy settings are set to On to allow access to the camera on a USB connection. https://github.com/IntelRealSense/...