MartyX Grover

1. Community
2. D400 Series
3. realsense-viewer not starting in ubuntu 20.04

Hi C Bruckhaus  I hope that the information in the link below will be helpful to you. https://github.com/IntelRealSense/librealsense/issues/6421 

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• MartyX Grover
• December 15, 2020 18:22
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1. Community
2. D400 Series
3. Syncing two D455 Cameras, one as master and one as slave unsuccessful

In the non-Genlock slave modes such as '2', the Slave camera should wait for a certain period on each frame and then do an unsyched independent capture if it does not detect the trigger pulse withi...

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• MartyX Grover
• December 15, 2020 08:25
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1. Community
2. General Discussion
3. Latest oficial driver chipset z170 inf

tHi Rgpan88   This support forum is for Intel RealSense camera products.  A reply to the version of your message on the Desktop Boards forum has been posted. https://community.intel.com/t5/Intel-De...

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• MartyX Grover
• December 15, 2020 07:20
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• 0 votes

1. Community
2. SR300
3. SR300 Firmware issue and DCM no longer work on AMD platform

Hi Liuruifangshiwo  Could you install RealSense SDK 2.0 on your computer please?   This will provide access to modern firmware update tools, as the methods that you are using date back to 2016. You...

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• MartyX Grover
• December 14, 2020 09:14
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1. Community
2. D400 Series
3. Realsense D415 constant noise on one IR camera

If you have mounted the camera in a fixed location, is it under or near a fluorescent light such as a ceiling strip light?  These lights have a heated gas inside them instead of a bulb, and they ca...

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• MartyX Grover
• December 10, 2020 17:05
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• 0 votes

1. Community
2. D400 Series
3. Realsense D415 constant noise on one IR camera

Thank you for the confirmation.  Have you checked please that the D4 board and the Depth Module Kit board are both fully seated in the connectors on the rigid connector board, and that one of the b...

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• MartyX Grover
• December 10, 2020 16:29
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1. Community
2. D400 Series
3. Realsense D415 constant noise on one IR camera

Hi A Panchpor  As a starting point in investigating your case, may I ask please if you bought a Vision Processor D4 board and a D415 Depth Module Kit (caseless camera circuit board) separately and ...

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• MartyX Grover
• December 10, 2020 15:40
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1. Community
2. D400 Series
3. Can't install Realsense UWP-Driver

Hi Mario Heinz  The latest UWP driver version at the time of writing this (6.11.160.21) has caused errors for a small number of RealSense users, specifically with the C# wrapper, Unity wrapper and ...

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• MartyX Grover
• December 09, 2020 09:12
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1. Community
2. D400 Series
3. Syncing two D455 Cameras, one as master and one as slave unsuccessful

Hi Jimmek  In the link below, Dorodnic the RealSense SDK Manager explains that the greyed-out button sat the top of the RealSense Viewer's options side-panel relates to software sync and not hardwa...

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• MartyX Grover
• December 07, 2020 16:04
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1. Community
2. General Discussion
3. Post-processing filters in C: leak and segmentation fault

I would add that SDK 2.34 is not recommended to be used if possible as it had problems with continuously-generating timing errors. https://github.com/IntelRealSense/librealsense/issues/6189 

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• MartyX Grover
• December 05, 2020 17:48
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