MartyX Grover
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Recent activity by MartyX Grover-
Are you able to enable the infrared stream in the RealSense Viewer?
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I carried out further extensive research into your issue. The number of remaining possible solutions to try is reducing. Can you confirm whether the problem still occurs after resetting the camera...
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If the camera was stored in a cool dry place and then did not work from the first time that you took it out of the box again, there is the possibility that something on your computer's configuratio...
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Was the camera stored in its box in a cool dry place during April-June, or is there high air temperature and humidity?
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Has the depth stream ever worked since you purchased the camera, or did it work for a time and then stop working one day?
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Sorry, I meant supplied with the camera. But you understand what I meant. :) Can you run the rs-hello-realsense example program please? This is a plain-text printout of the depth measurement wit...
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Thanks again for checking whether a Gold Reset would work. Next, let's focus on the error that is generated repeatedly in your kindly provided log when starting the depth stream. Exception was thr...
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Could you try using ctx.QueryDevices() in your script like in the C# multicam example in the link below and see whether it improves performance? https://github.com/IntelRealSense/librealsense/issue...
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Which method did you use to install RealSense SDK version 2.45.0 on Windows 10 on your computer, please? Was it with the Intel.RealSense.SDK-WIN10-2.45.0.3212.exe automated installer file in the A...
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An easy way to confirm would be to reboot the computer and then launch the RealSense Viewer without opening any other programs.