MartyX Grover

1. Community
2. D400 Series
3. D455 Camera Stream FPS drops with Firmware 5.17.0.10

If you look at the firmware versions table, there is a field called Comment on the right-side that you may have to press the right-arrow key on your keyboard to scroll sideways to see properly.  Pr...

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• MartyX Grover
• September 30, 2025 11:21
• 3 votes

1. Community
2. General Discussion
3. RF interference / limitation on Intel RealSense D435i

Hi Jet Easy  RealSense cameras do not experience RF interference and can be used in industrial and radioactive environments.   If you choose to use your own choice of USB cable with the camera inst...

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• MartyX Grover
• March 24, 2026 13:14
• Edited
• 0 votes

1. Community
2. D400 Series
3. My D456 can't be found by realsense viewer

It is good to hear that you have the latest 5.17.0.10 firmware and have not downgraded it.   Which version of the RealSense SDK are you using, please?  The 5.17.0.10 firmware is designed to be used...

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• MartyX Grover
• August 06, 2025 10:56
• 0 votes

1. Community
2. D400 Series
3. Intel Realsense d435i RS OPTION's custom values are not maintained after power loss

Hi Fpelegri. Unplugging the camera from the USB port will close any currently open pipeline.  When the camera is re-inserted into the USB port, the default configuration of the particular camera mo...

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• MartyX Grover
• November 24, 2022 08:34
• 1 vote

1. Community
2. D400 Series
3. two RealSense connected to a PC - RealSense Viewer - incomplete video frame detected

The Device Manager does not look correct.  Both of the cameras should have their two drivers (Depth and RGB) listed under the Fotocamere category.  Your Fotocamere should look like the image below,...

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• MartyX Grover
• June 17, 2022 15:16
• 1 vote

1. Community
2. D400 Series
3. Retrofit D435 to D435f

Hi Sunardi  A response to your question has been posted at the link below. https://support.intelrealsense.com/hc/en-us/community/posts/6657795804947/comments/7031677325459   Whilst it may be expect...

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• MartyX Grover
• June 16, 2022 06:06
• 1 vote

1. Community
2. D400 Series
3. Introducing the RealSense D435f stereo depth camera

Hi Sunardi  Yes, you can apply physical optical filter products over the front glass of the camera.  Past examples of mounting the filters include using a 3D printed housing (see an infrared filter...

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• MartyX Grover
• June 16, 2022 05:57
• 1 vote

1. Community
2. D400 Series
3. Set shutter speed of D455

Hi Yehonatan   1.  If depth auto-exposure is enabled then the exposure value is not updated, so you can instead obtain the 'real' depth exposure value from the camera metadata.  References for retr...

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• MartyX Grover
• June 01, 2022 10:48
• Edited
• 1 vote

1. Community
2. D400 Series
3. Is there any compatibility issues with Ubuntu 20.04 running on an AMD machine having an RTX3050Ti gpu ?

That is very understandable.  Thanks very much for the update!

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• MartyX Grover
• May 31, 2022 12:20
• 1 vote

1. Community
2. General Discussion
3. F455 / Windows Driver : "Requires further installation"

Hi Richard Shea The RealSense SDK 2.0 software is not compatible with the F455 facial authentication device.  It has its own dedicated SDK at the link below. https://github.com/IntelRealSense/RealS...

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• MartyX Grover
• May 23, 2022 05:49
• 1 vote