Zulkifli Halim
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Recent activity by Zulkifli Halim-
Hello Christian Burlet, Thank you for reaching out. Did you receive any error messages? Please share with us the snapshot of the RealSense Viewer for both RGB and Depth camera outputs. Sincer...
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Hello Kakitsubata0711,Thank you for contacting us.The L515 may have some problems running on macOS because of compatibility issues with the IMU. Sincerely,Zulkifli HalimIntel Customer Support
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Hello Alexander, This is not possible and this feature cannot be implemented because production on the DWS has ended. Sincerely, Zulkifli Intel Customer Support
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Hello Mrezan,Thank you for contacting us.A new license will be required to continue using DWS after the current license expires.1. SDK2.0 doesn't require any license. It's easy to build the future ...
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Hello Pharvey, We apologize for the delay in response. The depth error average at 1m distance from the camera is <5mm. The reflexibility for the target to reflect the infrared back to the camer...
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Hello Johannes, Thank you for contacting us. USB 3 is required when using L515, otherwise, it won't work. There are no users who have tried using the sensors on a battery-powered setting as ...
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Hello Kborgen, Thank you for contacting us. The RealSense LiDAR Camera L515 will not work well outdoors. Infrared light from the sun can interfere with the performance of the device which can d...
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Hello Altb,Thank you for contacting us.There is no calibration tool available for Realsense L515. You can refer to Intel® RealSense™ LiDAR Camera L515 User Guide for better performance. Sincerely,Z...
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Hello Casper Lee,Thank you for contacting us.We are handling this issue via private ticket. Sincerely,Zulkifli HalimIntel Customer Support
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Hi Leettin, please open a ticket here: https://support.intelrealsense.com/hc/en-us/requests/new. Sincerely, Zulkifli, Intel Customer Support