Matthew Baxter

Follow
  • Total activity 8
  • Last activity
  • Member since
  • Following 0 users
  • Followed by 0 users
  • Votes 0
  • Subscriptions 1

Comments

Recent activity by Matthew Baxter Recent activity Votes
    1. Community
    2. D400 Series
    3. D415 USB3

    Sorry for the late response, our problem was fixed in firmware v05.12.05.00

    • View comment
    • Matthew Baxter
    • 0 votes
    1. Community
    2. D400 Series
    3. D415 USB3

    Hi, we have 5x cameras, connected to 5x PC's and they're all behaving exactly the same. I've read through the Github link, although a different fault, we've tried most of the steps, including re-in...

    1. Community
    2. D400 Series
    3. D415 USB3

    Thanks for the fast responses. We had previously tried turning off all power management as you suggest. Unfortunately, it didn't make a difference.  

    1. Community
    2. D400 Series
    3. D415 USB3

    We've checked the WOL option in BIOS which was already set to disabled. We did try and alter a few of the other power settings in the BIOS, but nothing made a difference. We're well aware of the im...

    1. Community
    2. D400 Series
    3. D415 USB3

    We are aware that a powered HUB solves the problem, unfortunately, this is not a workable solution for us. Can I also add, we see this problem with no other USB devices connected to the PC, the por...

    1. Community
    2. D400 Series
    3. D415 USB3

    Sorry, I should have stated, we are using 5.12.3.0 firmware. In fact, we've tried several different firmware's and all gave the same result. Also, the soft reboot makes no difference in our situati...