MartyX Grover
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Recent activity by MartyX Grover-
Hi Youcefbouzgaou The earlier comment in this support discussion at the link below indicated that the problem was related to specific computers rather than the camera hardware, since the camera was...
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Yes, RealSense cameras are compatible with the Jetson range, including Nano. The RealSense SDK project development software can also be built with CUDA support enabled for computing devices with a...
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It does appear that this camera may be a "bricked" device, in which case it may be best dealt with via a private support ticket as you suggested in your original message on the other case that you ...
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In the Device Manager, did you try uninstalling the Unknown USB Device entry by right-clicking on it and selecting Uninstall device, and then unplugging and re-inserting the camera?
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It looks as though the firmware update command is not reacting in the way that the documentation of rs-fw-update (below) suggests that it should be. Are you using the official 1 meter USB cabl...
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Hi Vjbirds You mentioned in the case that you linked to that you tried to use rs-fw-update in its Recovery mode (-r) to restore the camera. The command used in that case was rs-fw-update -r -f Si...
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Okay, thank you. I will continue this case at the issue that you created at the link below. Thanks for your patience! https://support.intelrealsense.com/hc/en-us/community/posts/5417013509011
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If the camera is able to be detected then it should automatically reinstall the Depth and RGB drivers when the camera is unplugged and re-inserted after the driver uninstall. Can you confirm pleas...
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Hi Vjbirds Could you please try uninstalling the Depth and RGB drivers again in the Device Manager as suggested earlier in this discussion, but this time use the instructions in the link below. Th...
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Hi Themis Gate7 RealSense 400 Series cameras are compatible with any computer / computing device with an Intel or Arm processor. The Up Board range has a long history of compatibility with RealSen...