MartyX Grover
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Recent activity by MartyX Grover-
Is the camera casing still open? If so, please unplug and reconnect the RGB cable again. If it is D435i for a short period afterwards before becoming D430i again, I would suspect a problem either...
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If you use the RealSense Viewer, if you go to the 'More' option near the top of the options side-panel and select 'Hardware Reset' from its drop-down menu to reset the camera, is it detected as D43...
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Hello, thanks for your question. RealSense cameras have a maximum limit of twenty firmware downgrades. After that, you can no longer downgrade to an older firmware than the one currently installe...
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That's great to hear that your camera is restored to D435i. Thanks very much for the update!
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Thank you. If the camera was previously detected as D435i up until today then the problem is likely not a hardware one (a loose RGB sensor cable). The software solution for this issue has usually...
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Hello, has your camera previously been detected as D435i since you purchased it, or has it always been D430i from the first time that you used it, please?
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Hi Fang Li, if you have not ordered already then you could try ordering from the official RealSense Store's D435 page and setting the Quantity box to 36. https://store.realsenseai.com/buy-intel-rea...
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Hi Ivan I will highlight the order issues of RERCA and yourself to my RealSense colleagues. Thanks so much for your patience.
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Hi RERCA GMI GROUP Have you accessed the order tracker that I mentioned in your previous query about this order, please? https://support.realsenseai.com/hc/en-us/community/posts/48007841792147/com...
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D430 is the correct depth camera module for a D435. The J32139-120 code on the board in the above image shows that it is a Vision Processor D4 V1 board, which is the correct match for the D430 mod...