MartyX Grover

1. Community
2. D400 Series
3. cpu_extension.dll issue prevents RealSense Viewer from starting

Hi Simon Mcdonald  Since SDK version 2.36, the version of the RealSense Viewer that is installed by the full Windows SDK installer has minimum requirements described in the link below. https://gith...

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• MartyX Grover
• November 19, 2020 15:56
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1. Community
2. D400 Series
3. D435 RGB camera suddenly has serious purple noises, can't fix

Sorry for the misunderstanding.   You stated that the problem occurred whilst on a video call, so it sounded as though the camera was being used as a video conferencing webcam.  :)  This would be a...

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• MartyX Grover
• November 18, 2020 12:18
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1. Community
2. D400 Series
3. D435 RGB camera suddenly has serious purple noises, can't fix

If you are experiencing the RGB problem when using the camera in a video call application such as Skype, outside of SDK applications such as the RealSense Viewer, then it does suggest that the caus...

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• MartyX Grover
• November 18, 2020 11:44
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• 0 votes

1. Community
2. D400 Series
3. Hand-eye calibration of D435 camera

There are hand-eye calibration tools for robot arms that work with RealSense 400 Series cameras.  Here are a couple of suggestions. autoCalibration https://github.com/IntelRealSense/librealsense/is...

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• MartyX Grover
• November 18, 2020 08:57
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• 0 votes

1. Community
2. D400 Series
3. Custom calibration (D410 and D415)

Okay, thanks very much for the clarification.  My reference above was based on a recent D435 case.   So you have tried 1920x1080 Infrared and not found it to be of help, please?

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• MartyX Grover
• November 18, 2020 08:34
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1. Community
2. D400 Series
3. D345i RGB can not be found

Okay, thank you.  The panels look like what I would expect for a D430i. I will seek input from another member of the RealSense support team.  Thanks so much for your patience.  @...  Could you prov...

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• MartyX Grover
• November 17, 2020 18:24
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1. Community
2. D400 Series
3. D345i RGB can not be found

Yes it is okay to click on OK as it is just a notification message.   The next step would be to test whether applications other than the RealSense Viewer can detect the RGB.  On Windows, please rig...

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• MartyX Grover
• November 17, 2020 17:57
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1. Community
2. D400 Series
3. D345i RGB can not be found

Thank you very much for trying.   Does the camera also remain identified as D430i if you return to the More menu of the Viewer and select Hardware Reset to reset the camera, please?

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• MartyX Grover
• November 17, 2020 17:38
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• 0 votes

1. Community
2. D400 Series
3. D345i RGB can not be found

Hi Jrrizek  Whilst a detached RGB cable in the D435i may cause the camera's firmware driver to detect the camera as D430i, it is extremely rare.  My memory of previous cases of this problem is that...

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• MartyX Grover
• November 17, 2020 17:20
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• 0 votes

1. Community
2. D400 Series
3. Custom calibration (D410 and D415)

The unrectified stream is Infrared at 1280x800 and 25 FPS (it is important that 1280x800 is used and not 1280x720).   This mode is used for camera calibration.  All other modes are streaming after ...

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• MartyX Grover
• November 17, 2020 15:34
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• 0 votes