Ryan Lee
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Recent activity by Ryan Lee-
Hi, Thank you for checking. We are clear with your detailed information for us. Thanks again, Best regards, Ryan.
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Hi, Thank you for your quick response. Then D401 is only available with D4 V4(USB Micro B) and D4 V6(GMSL FAKRA ). That means D401 only works with USB Mircro B) not USB C at the USB point of view. ...
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Thank you for all of your information. 2. you mentioned " It is much easier to use a pre-built Vision Processor D4 Board though if possible to do so" ==> does it means "D450 depth module and Vision...
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Hi, Thank you for your information. that helps me a lot to understand. But i have some more questions please understand me. 1. May you share the picture of your heat sink with its size information?...
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Ok, we understand now. We have one more question. For our project may we buy the heat sink you are using from you? or could you connect us the company who can sell it for us?? Best regards, Ryan.
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Hi, We tried your solution but it seems not working. and it is within a year. So may you help me to go RMA phase? Below is the image we tested based on your guidelines. Best regards, Ryan.
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1. I think left one is more holes than right and again both are same model (D455f) 2. If we conclude, it is hardware issue. Then do you have anything can do for it? such as RMA or..... Best regards...
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Hi, I double-checked about it. Left and right both are D455f now. Could you give us your comments about it based on this again? Sorry if we are not giving you enough information in our previous rep...
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Hi, We tried based on the link you gave me but it seems not many changes. And we also compared the issue D455i we reported and normal D455i we have. Left is the issue one we are talking about....
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Hi, We have three. One D455f with issue so we are talking about. And one D455f normal. and one D435i. two D455f and D435i are same performance. only one of D455f had an issue we were talking about....