Rizvi, Sahira
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Recent activity by Rizvi, Sahira-
Hi Bslatinasrl, I have checked and unfortunately since the product has been discontinued, we cannot offer any demo licenses. I apologize for the inconvenience this may have caused. Sincerely,Sahira
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Official comment Hi Jakerada1, Unfortunately, you cannot access the photoreceptor raw data for the L515. Sincerely, Sahira
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Hi Heyhoosh, It really depends on the environment of your project. The L515 works best indoor - if there is any IR light, the data will be inaccurate. The average range is ~ .25 m to 9 m and works ...
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Hi Purchase3, Can you please describe the issue with a little more detail so we can assist you: Are you using a certain sample application in the RealSense SDK? Are you receiving an error? Sincer...
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Hi Casper, You mentioned that after re plugging, the pointcloud sample is working - so is the frame error seen intermittently? If so, is it always solved after you unplug and re plug the camera? Si...
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Official comment Hi Bslatinasrl, I apologize for this inconvenience. Since the DWS can no longer be purchased, you can return your camera. If you'd like to return your camera, contact the original retailer you pur...
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Hi Kakitsubata0711, Because the RealSense camera works on your other system with no issues, we can rule out the RealSense camera being the problem. This issue is probably due to the ports on your M...
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Hi Bslatinasrl, The DWS has been discontinued and is no longer available to purchase. Sincerely, Sahira
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Official comment Hi Zahir, Since the RealSense ID is being discontinued, we do not plan to add support for any feature. Sincerely, Sahira
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Hi Harleyzheng, The temporal filter is doing post-processing on your frames. Have you tried to capture frames without the filter turned on? If you have auto-exposure enabled, the first few frames a...