Wai Fook Wan
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Recent activity by Wai Fook Wan-
Hi Maxxxcim, Thanks for reaching out to us. May I know which version of Windows are you using on your system? For your information, the latest version of Intel® RealSense™ Viewer is available i...
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Hi Mhjeon,Thanks for reaching out to us. For your information, we noticed that you've opened a similar questions at ticket #23346. We will close this case and proceed to support you at ticket #2334...
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Hi Martin Ullmann, Thanks for reaching out to us. For your information, the usage of external triggers in Intel® RealSense™ Depth Camera Module D421 is not available at the moment. For more infor...
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Hi Joe,Thanks for reaching out to us. May I know which version of Intel® RealSense™ SDK are you using on your machine? For your information, the supported version for the firmware version 5.16.0.1 ...
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Hi Bold Koala8968, Thanks for reaching out to us. As of February 2022, Intel has discontinued LiDAR and Tracking product families. Alternative products for LiDar L515 camera will be as follows: ...
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Hi Harinixp, Thanks for reaching out to us. For your information, Intel RealSense ROS1 Wrapper is no longer supported. For latest features and bug fixes, please install Intel RealSense ROS2 Wrapp...
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Hello Dmolodenkov,Thanks for reaching out to us. For your information, we only provide technical support to questions related to Intel® RealSense™ via this channel. If you need additional informati...
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Hi Laracuevasblanco, Thanks for reaching out to us. Referring to this GitHub thread, could you please use the code as follows and see if the issue can be resolved? config.enable_stream(rs.stream....
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Hi Nitishchakmatuhh, Thanks for reaching out to us. For your information, referring to this GitHub thread, the coordinate system of the Intel® RealSense™ D435i is similar to Intel® RealSense™ L51...
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Hi Ste Steven, Thank you for reaching out to us. For your information, we regret to inform you that as of February 2022, we discontinued our LiDAR and Tracking product families. The alternative p...