View my account

Comments

1 comment

  • Wai Fook Wan

    Hi Joe,
    Thanks for reaching out to us.

    May I know which version of Intel® RealSense™ SDK are you using on your machine? For your information, the supported version for the firmware version 5.16.0.1 is Intel® RealSense™ SDK 2.55.1. Could you please install Intel® RealSense™ SDK 2.55.1 and see if the issue can be resolved?


    Regards,
    Wan
    Intel Customer Support

    0
    Comment actions Permalink

Please sign in to leave a comment.