Yu-Chern Peh
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Recent activity by Yu-Chern Peh-
Hi Budathoki Keshab, The IR illuminator cannot be disabled during authentication as the IR from the illuminator helps ensure the most accuracy. Section 2.2.2 of the RealSense ID datasheet has mor...
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Hi Budathoki-k, This is expected behaviour. The IR projector is used to create texture in the scene so that the sensors can best determine facial features. Regards,Yu-ChernIntel RealSense C...
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Hi Aravindjag,I've validated that the maximum distance for L515 in "Short Range" Preset Control can reach up to 6.5m which is the same as the L515 datasheet (page 8, Table 3.1 Depth Camera Specific...
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Hi Ualtboum,Glad to know your F455 camera is working fine. The problem now is your F455 camera didn't detect by your Raspberry Pi. You can try to connect them using a powered USB 3.0 hub. Please no...
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Hello F Miglietta, There are no plans for Windows 7 support. Regards,Yu-Chern Intel Customer Support
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Hi Ualtboum, It seems like your F455 camera is not detected. Before that, try to connect your F455 camera to a Windows 10 host machine and run with the Intel Realsense ID Viewer. You may also check...
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Hi Ualtboum, You're using the correct command to get the connected USB port name and the output should have something. Please try to connect the cable with another port of Raspberry Pi. Perhaps y...
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Hello F Miglietta, Our developer had answered this query in this GitHub issues. After compiling with the option -DRSID_SECURE=1, you have to unpair it for the use of non-secure mode. Run the c...
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Hello F Miglietta,Referring to the description under the section,"Preview improvements" in Version 0.18.0, it is stated that:Preview improvements: Added MJPEG @ 1080p and 720p streams. Added an op...
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Hi Ualtboum,After building, you will find the authenticate-cpp-sample in /build/bin directory. Then you can run it with the command: ./authenticate-cpp-sample Regards,Yu-ChernIntel RealSense Cust...