Zulkifli Halim

1. Community
2. L515
3. sunlight interfering even when mostly blocked

Hello Theuws,   Thank you for contacting us.   Infrared light from the sun can interfere with the performance of the device which can degrade the quality of the depth images when used outdoors or i...

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• Zulkifli Halim
• April 28, 2021 02:50
• 0 votes

1. Community
2. L515
3. How to write firmware for the L515

Hello Iwamoto-atsushi,   Use the recovery flag and run rs-fw-update -r -f Signed_Image_UVC_version.bin   Please share with us the screenshot of Device Manager -> Cameras to check if the L515 is not...

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• Zulkifli Halim
• April 28, 2021 01:35
• Edited
• 0 votes

1. Community
2. L515
3. How to write firmware for the L515

Hello Iwamoto-atsushi,   Thank you for contacting us.   There is another way to update the firmware, follow this rs-fw-update Tool documentation for firmware update.   Regards, Zulkifli Halim Intel...

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• Zulkifli Halim
• April 27, 2021 03:49
• 0 votes

1. Community
2. L515
3. L515 got depth image with indistinguishable IR image

Hello Syang,   Thank you for contacting us.   You can refer to the User Guide it is very helpful to you. Please send us the RBG image and also please describe the lighting condition is there any ex...

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• Zulkifli Halim
• April 21, 2021 03:48
• Edited
• 0 votes

1. Community
2. L515
3. How to save point cloud with RGB information using Python?

Hello Lyhour,   Thank you for contacting us.   There is similar issue has been discussed in this thread #6194. I hope it will help you to resolve the issue.    Regards, Zulkifli Halim Intel Custome...

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• Zulkifli Halim
• April 14, 2021 17:28
• 0 votes

1. Community
2. L515
3. How to calibrate L515

Hello N Kanbe l9,   Thank you for contacting us.   The is no calibration tool available for Realsense L515. We suggest you to use Short Range preset. This preset lowers the laser power and gain so ...

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• Zulkifli Halim
• April 07, 2021 03:36
• 0 votes

1. Community
2. L515
3. [L515]Is it possible to match alignment of color image and depth image?

Hello N Kanbe l9,   We suggest you use this python code: import pyrealsense2 as rsimport numpy as npimport cv2pipeline = rs.pipeline()config = rs.config()config.enable_stream(rs.stream.depth, 1280,...

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• Zulkifli Halim
• April 06, 2021 12:55
• Edited
• 0 votes

1. Community
2. L515
3. rs-convert tool has no output from L515 .bag file.

Hello Samuel,   This has been an issue with rs-convert in the past, with some modes such as png generating files and others such as ply or CSV not creating, even though the program is visibly conve...

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• Zulkifli Halim
• April 02, 2021 10:08
• 0 votes

1. Community
2. L515
3. [L515]Is it possible to match alignment of color image and depth image?

Hello N Kanbe l9,   Change the line: align_to = rs.stream.coloralign = rs.align(align_to)   with the line: align_to = rs.stream.depthalign = rs.align(align_to)   For the noise, we still investigati...

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• Zulkifli Halim
• April 05, 2021 03:24
• Edited
• 0 votes

1. Community
2. L515
3. rs-convert tool has no output from L515 .bag file.

Hello Samuel,Thank you for contacting us.Try to use this conversion tool to convert streams from bag files to images. Regards,Zulkifli HalimIntel Customer Support 

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• Zulkifli Halim
• April 01, 2021 09:43
• 0 votes