D455: The camera INFRARED-0 cannot be opened

我用的是连接到安卓手机的 RealSense D455 设备。当我选择“红外-0”模式时，摄像头无法打开。如果我选​​择“RGBA8 格式”，摄像头可以打开，但打开的却是右侧的摄像头。我想请教各位专家：你们知道可能是什么原因吗？

• MartyX Grover

  • March 12, 2026 10:18

  Hello, are you attempting to open Infrared 0 - the left side infrared stream - as a UYVY RGB image whilst Infrared 1 - which is set to Y8 infrared - is open, please?  If you are then it will not be possible to access RGB color from Infrared 0.  This is because to access Infrared 0 color, Infrared 1 must be inactive.  Infrared 0 and 1 can only both be active simultaneously if both are set to an infrared format such as Y8 or Y16.

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• 财宾 杨

  • March 12, 2026 11:58
  • Edited

  Hello, thank you very much for your response! Now I want to achieve the goal of using two infrared cameras + IMU to collect data. Is this possible?
  The current problem is:
  1. The Format of INFRARED-0 has no options of Y8 and Y16, and it is impossible to open both IR-0 and IR-1 simultaneously.
  2. When opening IR-0 or IR-1 alone, only the left eye camera is activated.
  How should I solve this problem?
  
  

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• MartyX Grover

  • March 12, 2026 14:40

  If the USB connection is USB 2.1 then only Infrared 0 is supported.  A USB 3 connection is required for both Infrared 0 and Infrared 1 to be enabled simultaneously.

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• MartyX Grover

  • March 22, 2026 14:44

  Do you require further assistance with this case, please?  Thanks!

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