It's d435i, but it doesn't change to d435i even if it comes out as d430i and updates the firmware.

• MartyX Grover

  • January 16, 2026 11:02

  Hello, has your camera previously been detected as D435i since you purchased it, or has it always been D430i from the first time that you used it, please?

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• 대영 김

  • January 16, 2026 11:09
  • Edited

  At first, it became D435i, so I used RGB, but today it suddenly became D430i.

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• 대영 김

  • January 16, 2026 11:24

  There was no physical shock.

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• MartyX Grover

  • January 16, 2026 11:38

  Thank you.  If the camera was previously detected as D435i up until today then the problem is likely not a hardware one (a loose RGB sensor cable).  The software solution for this issue has usually been a downgrade and then upgrade of the firmware driver, but you have attempted this already.

   

  If you have access to the RealSense Viewer tool then the next action that I would recommend attempting is to reset the camera's calibration to its factory-new default values in the Viewer using instructions at the link below.

  https://github.com/realsenseai/librealsense/issues/10182#issuecomment-1019854487

   

  This reset writes a new 'calibration table' to the camera hardware, which can correct operational problems with the camera that might occur if the existing calibration table has become corrupted.

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• 대영 김

  • January 16, 2026 11:56

  I appreciate your efforts to solve my problems.
  I tried the method you just told me, but it doesn't change from D430i to D435i, is there any other way?

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• 대영 김

  • January 16, 2026 11:58

  OH! After doing the method you told me, I did firmware again and it came back!
  Thank you!

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• MartyX Grover

  • January 16, 2026 13:06

  That's great to hear that your camera is restored to D435i.  Thanks very much for the update!

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