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L515 DWS example unhandled exception when calling dws_autoCalibrate

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Tledger

I am using the sample dws code in visual studio 2019. When I run the exe in the debugger

I copied the files from RealSenseDWS_SDK and added #include "DEBUG_DWS_sdk.h"

I get an unhandled exception when calling dws_autoCalibrate

Unhandled exception at 0x00007FFE87C33E49 in Cameratest4.exe: Microsoft C++ exception: InferenceEngine::details::InferenceEngineException at memory location 0x0000000BFE9BD260.

The display in the console window is:

[2021-01-13 13:20:22.044] [] [info] [DWSSDK] Attempt to initialize wrapper with handle = -1
[2021-01-13 13:20:22.045] [] [debug] [DWSSDK] Get num of connected devices...
[2021-01-13 13:20:22.292] [DWSSDK] [info] [DWSSDK] LOG CREATED
[2021-01-13 13:20:22.293] [DWSSDK] [info] [DWSSDK] SDK created with mode=0
[2021-01-13 13:20:22.293] [DWSSDK] [info] [DWSSDK] RGB stream: 1
[2021-01-13 13:20:22.294] [DWSSDK] [info] [DWSSDK] GYRO stream: 1
[2021-01-13 13:20:22.294] [DWSSDK] [info] [DWSSDK] OMP threads: 8
[2021-01-13 13:20:22.294] [DWSSDK] [info] [DWSSDK] SDK_create
[2021-01-13 13:20:22.294] [DWSSDK] [info] [DWSSDK] looking for files in: D:\Projects\L515RealsenseDWS\Cameratest4\Configuration\static_mode_config.json
[2021-01-13 13:20:22.295] [DWSSDK] [info] [DWSSDK] Successfully parsed configuration
[2021-01-13 13:20:22.295] [DWSSDK] [debug] [DWSSDK] check rs2::context...
[2021-01-13 13:20:22.297] [DWSSDK] [info] [DWSSDK] Preparing background worker...
[2021-01-13 13:20:22.297] [DWSSDK] [info] [DWSSDK] Initializing player...
[2021-01-13 13:20:24.399] [DWSSDK] [info] [STREAM] Prepare LibRealsense terminal...
[2021-01-13 13:20:24.401] [DWSSDK] [info] [STREAM] Prepare LibRealsense terminal... DONE
[2021-01-13 13:20:26.922] [DWSSDK] [info] [STREAM] Streaming started with device: 00000000xxxxxxxxx, FW: 01.05.00.00
[2021-01-13 13:20:30.349] [DWSSDK] [info] [DWSSDK] Initializing player... DONE
[2021-01-13 13:20:30.352] [DWSSDK] [info] [DWSSDK] CALIBRATION LOG CREATED
[2021-01-13 13:20:30.353] [DWSSDK] [info] [BM_API] No floor calibration data detected. Creating new initialization flow.

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Comments

4 comments

Date Votes
  • Official comment
    Jesus Garcia

    Hello Tledger,

    Thanks for letting us know how you resolved the problem.

    DWS SDK sample code is printed in the file Intel_RealSense_DWS_v1.1.pdf pages 8 - 9.

    Sincerely,
    Jesus G.
    Intel Customer Support

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  • Jesus Garcia
    • Edited

    Hello Tledger,

    Please provide more information to help us troubleshoot:

    1. Does the pre-built RealSense DWS Viewer work?
    2. What platform are you running on? Make/model of PC, processor, amount of memory.
    3. Attach and send log files from c:\temp\Realsense\logs.
    4. Camera Firmware. Ensure you have installed the latest firmware, v 1.5.3, for your L515 camera. You should use the RealSense Viewer application to update the firmware if needed.
    5. Environmental conditions:
    • Lighting conditions
    • What was the camera pointed at?
    • How was the camera positioned?

    Sincerely,
    Jesus G.
    Intel Customer Support

     

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  • Jesus Garcia

    Hello Tledger,

    Do you still need help with this issue?

    Sincerely,
    Jesus G.
    Intel Customer Support

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  • Tledger
    • Edited

    The plugins.xml was being removed as part of the visual studio build process. Changing that fixed the problem.

    Are there code examples for the DWS SDK similiar to to those for the RealSense SDK or example code for the demo program?

    Thanks for your help,

    Tledger

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