Aznie Syaarriehaah

1. Community
2. General Discussion
3. How do I view .bag file?

Hi Harley, The rs-convert exe should be launched in the Command Prompt from the SDK's Tools folder.  An easy way to go to that folder in Command Prompt is: 1.  Open Command Prompt window,go to the ...

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• Aznie Syaarriehaah
• August 10, 2021 06:52
• 0 votes

1. Community
2. General Discussion
3. How do I view .bag file?

Hi Harley,The .bag files contain uncompressed and unfiltered data and hence tend to be rather large (in the order of 100 MB per one second of recording). RealSense data can be exported in or conver...

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• Aznie Syaarriehaah
• August 10, 2021 03:26
• 0 votes

1. Community
2. Activation Problems with Intel® RealSense™ Dimensional Weight Software
3. DIM-RealSense Activation Tool Issue

Hi Vedivedi975, Apologize for the delay. We are still working with our backend team to address this issue. We will get back to you at the soonest.   Regards, Aznie Intel RealSense Customer Support

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• Aznie Syaarriehaah
• July 26, 2021 08:23
• 0 votes

1. Community
2. Activation Problems with Intel® RealSense™ Dimensional Weight Software
3. When working with DWS I noticed that the ROI changes dynamically, how did you determine the ROI?

Hi Vedivedi975,The ROI of the DWS software depends on the L515 camera features. The L515 is projecting the laser IR beam outwards in a spherical shape, however, displays depth as a plane. Let’s con...

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• Aznie Syaarriehaah
• July 19, 2021 09:49
• 0 votes

1. Community
2. Intel® RealSense™ Dimensional Weight Software
3. DIM-RealSense Activation Tool Issue

Hi Emre, Thanks for reaching out to us.We'll handle this issue via private ticket.Regards,AznieIntel RealSense Customer Support

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• Aznie Syaarriehaah
• July 15, 2021 03:04
• 0 votes

1. Community
2. Intel® RealSense™ Dimensional Weight Software
3. Is there a 32-bit version of the DWS SDK?

Hi Ydragunov,Unfortunately, for windows 10 the SDK is only available for 64-bit systems.Regards,AznieIntel RealSense Customer Support

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• Aznie Syaarriehaah
• July 09, 2021 03:19
• 0 votes

1. Community
2. Activation Problems with Intel® RealSense™ Dimensional Weight Software
3. Intel Realsense DIM Weight Software and RealSenseActivationTool problem

Hi Guopengzhen2015,The primary cause of most activation issues is that the user does not enter the same email they used for registering the Intel® RealSense™ DIM Weight Software before downloading ...

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• Aznie Syaarriehaah
• July 09, 2021 03:18
• 0 votes

1. Community
2. Activation Problems with Intel® RealSense™ Dimensional Weight Software
3. DIM-RealSense Activation Tool Issue

Hi Vevivedi975, Thanks for reaching out to us.We'll handle this issue via private ticket. Regards, Aznie Intel RealSense Customer Support

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• Aznie Syaarriehaah
• July 09, 2021 02:39
• Edited
• 0 votes

1. Community
2. L515
3. L515 Feature request: Software API to turn off IR

Hi Michael Tandy,Thanks for reaching out. I will submit this features request to the engineering team and will update you with the information soon.Regards,Aznie Intel RealSense Customer Support  

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• Aznie Syaarriehaah
• July 07, 2021 01:24
• 0 votes

1. Community
2. Intel® RealSense™ Dimensional Weight Software
3. Insufficient resources to use a barcode scanner

Hi Rod, Thanks for reaching out.However, the Dimensional Weight Software cannot be modified. You may have to work on your solution to manage the process.Regards,AznieIntel RealSense Customer Support

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• Aznie Syaarriehaah
• June 30, 2021 08:08
• 0 votes