Aznie Syaarriehaah

1. Community
2. General Discussion
3. Intel Realsense 265 make mouse very slow on Nvidia Jetson TX2/Xavier NX

Hi Gecong2002, Sorry for the delay in replying to you. Can you try to use another mouse or keyboard and see if the same issue happened? I suspect that behavior is related to the Bluetooth connectio...

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• Aznie Syaarriehaah
• September 14, 2021 08:14
• 0 votes

1. Community
2. L515
3. L515 - Can't get range over 2.5m

Hi Jon Biggins,The Intel® RealSense™ LiDAR Camera L515 is designed to function best from 0.25 to 9 m at 95% reflectivity. The depth accuracy of the camera is as below:Depth error average at 1m dist...

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• Aznie Syaarriehaah
• September 14, 2021 05:55
• 0 votes

1. Community
2. D400 Series
3. Intel Realsense SDK OpenVINO wrapper for the D435 depth camera

Hi Gbc-gg,Sorry for the delay in replying to you. You can refer to this installation step to Install OpenVINO: ​ https://docs.openvinotoolkit.org/latest/openvino_docs_install_guides_installing_open...

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• Aznie Syaarriehaah
• September 14, 2021 02:54
• Edited
• 0 votes

1. Community
2. General Discussion
3. 3D Full Field Deformation Measurement of Materials

Hi Lowhikan1,Sorry for the delay in replying to you.The L515 is the perfect product for any indoor application that requires accurate depth data in the range of 0.25-9 m. Typical use cases could pi...

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• Aznie Syaarriehaah
• September 13, 2021 05:06
• 0 votes

1. Community
2. General Discussion
3. Skeleton tracking software

Hi N Alwesh, The Skeleton Tracking SDK is developed by Cubemos.We do not provide support for this product.You could get their support by contacting them at the bottom of this page.You could also co...

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• Aznie Syaarriehaah
• September 13, 2021 04:48
• 0 votes

1. Community
2. L515
3. No frames received on L515

Hello Reynaldo​,   Based on your description of the issue, your -​ is faulty and should be returned or exchanged.   If you purchased the unit from the Intel RealSense Store, please sign in to your...

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• Aznie Syaarriehaah
• August 17, 2021 01:32
• 0 votes

1. Community
2. L515
3. No frames received on L515

Hi Reynaldo Gago, Can you try to connect the camera to another computer and see if the same issue happens? If you encountered the same issue with another computer, your camera might be faulty.   Re...

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• Aznie Syaarriehaah
• August 16, 2021 10:07
• 0 votes

1. Community
2. L515
3. No frames received on L515

Hi Reynaldo Gago, Please try the fix listed below : Use the latest firmware and RealSense SDK 2.0 version. Connect the camera directly to a USB 3 port on your PC.If the camera is already connect...

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• Aznie Syaarriehaah
• August 12, 2021 02:26
• 0 votes

1. Community
2. Activation Problems with Intel® RealSense™ Dimensional Weight Software
3. When working with DWS I noticed that the ROI changes dynamically, how did you determine the ROI?

Hi Vedivedi975. Sorry for the delay in replying to you. The ROI does not change dynamically unless you use the Static mode.   Regards, Aznie Intel RealSense Customer Support

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• Aznie Syaarriehaah
• August 12, 2021 02:23
• Edited
• 0 votes

1. Community
2. General Discussion
3. How do I view .bag file?

Hi Harley, I am glad to hear that. Good luck with your thesis! ;)   Regards, Aznie Intel RealSense Customer Support

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• Aznie Syaarriehaah
• August 10, 2021 11:26
• 0 votes