Pavel Stoffel

  • Total activity 8
  • Last activity
  • Member since
  • Following 0 users
  • Followed by 0 users
  • Votes 0
  • Subscriptions 1

Activity overview

Latest activity by Pavel Stoffel
  • Pavel Stoffel commented,

    Hi Marty, I've been a software developer in the Silicon Valley for over 30 years. I've always shied away from contacting customer support from any company. My impression has always been that suppor...

  • Pavel Stoffel commented,

    Hi Marty, Your last advice fixed my problem: "the next fix you could try is to go to each of the two drivers in Device Manager, right-click on them and select Uninstall.  When both drivers are remo...

  • Pavel Stoffel commented,

    Thanks, and Good Night

  • Pavel Stoffel commented,

    Hi Again, My Windows 10 is real weird. It is an enterprise version. I wonder if the IT department messed with it. Went to Troubleshooting:  "Hardware and Devices" was not an option:   Scrolled all...

  • Pavel Stoffel commented,

    Marty, As you can see from my Device Manager above:  The 415 camera appear ONLY under USB devices. I checked: they do NOT appear under Cameras. When I go to Windows Settings, I do not get the opt...

  • Pavel Stoffel commented,

    Hello Marty, Yes, I downloaded and installed the full 791 mb RealSense SDK using the Intel.RealSense.SDK-WIN10-2.36.0.2034.exe file from Assets. I get the same results: Windows Device Manager sees...

  • Pavel Stoffel created a post,

    D415: there are no connected devices

    My device: My OS: From my Device Manager: From FW Update Manger:   Why cannot the update manager see the D415 camera? Tried all four USB ports on the Lenovo ThinkPad computer. The RealSense Vie...