604666459

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Latest activity by 604666459
  • 604666459 commented,

    Oh, sorry. I didn't make it clear. I submitted a request in the Help Center instead of making a new post in the Community.

  • 604666459 commented,

    I have already posted in the Help Center and thanks again for your help!

  • 604666459 commented,

    Thanks for your reply, and yes, it was indeed the update reminder popped up by the RealSense Viewer Tool(2.53).It pops up every time I connect the device. I thought it was a very important update a...

  • 604666459 created a post,

    D455 can't be recognized

    HI, The device can't be recognized after firmware updated.  When I connect device, a pop-up window appears in the system(WIN 11), said i need to update D400 series firmware, so i click update. But ...