MartyG
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Recent activity by MartyG-
Do you have the original short cable supplied with the camera to test whether the camera is detected with the official cable?
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Is it detected please if you insert it into the USB port with a quick, firm motion instead of inserting it slowly, please?
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The manager has acknowledged receipt of the message and they will look into it.
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I have escalated your case by email to a senior support manager.
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There are pre-made "interposer" components available to link the depth and vision processor boards together, in rigid board or flexible cable format. Board https://www.framos.com/en/d400-rigid-50-p...
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You are very welcome! If you are in an office environment, fluorescent lights such as ceiling strip-lights may negatively impact the image due to gas inside the lights flickering at frequencies h...
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With the 400 Series stereo cameras, the error factor (RMS error) increases over distance. It is very small at close range to an observed object but accumulates linearly as the object becomes furth...
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If you are okay with recording the data into a 'bag' file first instead of doing the calculations on live-streams, Intel's Python 'Distance to Object' tutorial may meet your needs for calculating t...
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Python language in general, and npy in particular, is outside of my knowledge. The RealSense GitHub may have somebody who can provide a good answer, whether an Intel RealSense team member or anoth...
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Please ask about this on the GitHub site, which is better suited to answer a programming question like this. Thank you very much! https://github.com/IntelRealSense/librealsense/issues