MartyG
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Recent activity by MartyG-
It is not unusual to get different frame counts from different approaches to reading a bag. If Python is your preference, playing back the frames with real-time set to false may give more consisten...
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If the camera is not being detected then there is no way to get information on the state of its components. If it were detectable, the sensor-control sample program could list which sensors are de...
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If you purchased the camera within the past 30 days then you have the right to return it for a refund or replacement. If you bought it from Intel's online store then the return claim is filed with...
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At the moment there are a number of reports of Rpi4 having problems with RealSense. Until those issues are resolved, it is difficult to recommend the Rpi4 for use with the 400 Series cameras. The ...
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The remaining possibilities include a USB cable gone bad (something difficult to test for it you do not have another USB-C type cable) or a hardware failure inside the camera. It is a very long s...
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Going back to the possibility that there is a corrupted firmware driver in the camera, could you check please if the RealSense Viewer program can detect the camera under the name 'RealSense D4xx Re...
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Has the camera ever worked, or has it always been undetectable?
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Can you check please that permission to access to the camera hardware is set to On in the Windows privacy settings? You can find the Privacy window by typing 'privacy' into the search box at the bo...
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If it is not working on another laptop, it suggests that the problem may be related to the camera's firmware driver. This driver is stored inside the camera, and so any problems with it will also ...
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Do you have another USB port you can try the camera in, please? The camera should even work in a USB 2.0 port if you have one.