Rizvi, Sahira
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Recent activity by Rizvi, Sahira-
Official comment Hi Rahul, Can you please send me any error messages you are getting? Sincerely, Sahira
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Official comment Hi Maurycy, The Cubemos company are responsible for technical support for the Cubemos Skeleton Tracking SDK, as it is not an Intel product. You can submit a question to Cubemos by visiting the site...
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Hi Solson, It wouldn't be possible to use the onboard processor to perform this kind of post processing on the data in the facial database. Can you describe your use case a little more? Sincerely, ...
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Official comment Hi Revathi, Can you give me more details on how you customized the RS-Viewer application? Sincerely, Sahira
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Official comment Hi Guopengzhen2015, I will reach out to you via email to resolve this. Sincerely, Sahira
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Hi Xiongysiu, Also, the device could be connected, but not recognized by your system thus giving a no device connected error. Please follow the steps in this article to ensure that your camera is r...
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Official comment Hi Xiongyisu, I apologize for the delay in my response. We only provide support in English, please provide background information about your errors so we can assist you. From what I gather, this is...
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Official comment Hi Mifax26664, I apologize for responding so late. Unfortunately, since we cannot support the T265 if it is disassembled, there is no documentation on it. We also would not recommend disassembling ...
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Official comment Hi Kaustubh Joshi1997, Based on your description of the issue, your D435i is faulty and should be returned or exchanged. If you purchased the unit from the Intel RealSense Store, please sign in t...