Pim Bakker
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Recent activity by Pim Bakker-
Hello Marty, I am 100% positive it was the Newnex cable, we have installed the following cable: https://www.lindy.co.uk/cables-adapters-c1/usb-c449/15m-usb-3-2-gen-2-dp-1-4-type-c-hybrid-cable-p149...
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Hello Marty, I don't think the hub is the problem but the problem lies with the cable. We have connected the camera with the original 2m cable as supplied with the camera to the lenovo PC and every...
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Hello Marty, Our customer installed a hub between the PC and the Newnex cable (this one). The connection seems more stable but it stil chrashes, once after 10 minutes and once after 20 minutes. I h...
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Ok thanks for your help and quick response, I will try.
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Ah I see now in your comment that it is powered. However I cannot find a powered USB hub on amazon. Is there a list available with working usb chipsets so I can extend my search to different brands?
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Any recommendations on a powered hub? This way we can remotely reset the camera by repowering the hub. I managed to log in and get connection with the camera again, the firmware version is 5.16.0.1.
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Any recommendations on specific brands? Can I use a powered hub? then I can reset the camera remotely by depowering the hub.
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Hello Marty, This is an full Desktop PC, a Lenovo P360 tower https://pcsupport.lenovo.com/us/en/products/workstations/thinkstation-p-series-workstations/thinkstation-p360. It is running a windows 1...
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Hello Marty, The realsense viewer version is v2.55.1, and the firmware verison is I beleive the newest. It is hard for me to check the version as I cannot acces the machine physically and the camer...