Wai Fook Wan
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Recent activity by Wai Fook Wan-
Hi Joerg Wall,Thanks for your question. We have not heard back from you, therefore, I will close this case.Please open a new case if you have further questions and we'll be happy to help you. Rega...
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Hi Joerg Wall, Here is an article on how to query device temperature in Python for Intel® RealSense™ D400 series and Intel® RealSense™ LiDAR L500 Series. However, we cannot guarantee that it will w...
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Hi Joerg Wall,Thanks for reaching out to us.Referring to Table 2-13: Intel® RealSense™ ID Solution F455 Temperature Specifications in Intel® RealSense™ ID Solution F450 and F455 Product Datasheet, ...
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Hello Tdodier, Thanks for your question. I will close this case now.Please open a new case if you have further questions and we'll be happy to help you. Regards,Wan
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Hello Watchanun, We'll handle this issue via a private ticket. Regards, Wan
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Hi Watchanun Pir,Thanks for reaching out to us.You can install the Intel® RealSense™ SDK 2.0 (v2.50.0) which is available here. On another note, are you able to open Intel® RealSense™ Viewer on you...
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Hello Yxliuwm,Thanks for your question. I will close this case now. Please open a new case if you have further questions and we'll be happy to help you. Regards,Wan
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Hello Mome,Thanks for your question.Please open a new case if you have further questions and we'll be happy to help you. Regards,Wan
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Hi Yxliuwm,Thanks for reaching out to us.Could you please refer to the following links and see if the issue can be resolved? SR300 depth image and point cloud data is flickering in rviz D435i Came...
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Hi Mome,Thanks for reaching out to us.Referring to this GitHub case, the user was able to resolve a similar issue after he downgraded the version of Intel® RealSense™ SDK. Could you please downgrad...