Wai Fook Wan

1. Community
2. D400 Series
3. D435i stereo module not working

Hello Agust Johannsson, Thanks for reaching out to us. Could you please download the latest version of Intel® RealSense™ SDK 2.0 (v2.54.1) from https://github.com/IntelRealSense/librealsense/releas...

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• Wai Fook Wan
• September 25, 2023 00:38
• 0 votes

1. Community
2. L515
3. Low Frequency Oscillations in Depth

Hi A M Handley,Thanks for your question.If you need additional information from Intel, please submit a new question as this thread will no longer be monitored. Regards,WanIntel Customer Support

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• Wai Fook Wan
• September 18, 2023 06:07
• 0 votes

1. Community
2. D400 Series
3. Integrate D4 vision processor into our PCB

Hi Kai Chen2, Thanks for reaching out to us. We'll continue to support you via private ticket.     Regards, Wan Intel Customer Support

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• Wai Fook Wan
• September 18, 2023 05:56
• 0 votes

1. Community
2. L515
3. Low Frequency Oscillations in Depth

Hi A M Handley, Some suggestions from the article are applicable to RealSense Cameras. You may refer to the L515 User Guide to get the best performance from your Lidar Camera L515 and the Intel Rea...

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• Wai Fook Wan
• September 11, 2023 23:41
• 0 votes

1. Community
2. L515
3. Low Frequency Oscillations in Depth

Hi A M Handley, You may refer to the suggestions from the article - Tuning depth cameras for best performance to tune your camera for best performance. On another note, you may also refer to post-p...

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• Wai Fook Wan
• September 11, 2023 01:48
• 0 votes

1. Community
2. L515
3. Low Frequency Oscillations in Depth

Hi A M Handley, Thanks for reaching out to us.   Referring to https://github.com/IntelRealSense/librealsense/issues/1531, doubling the resolution and upgrading the version of Intel® RealSense™ SDK ...

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• Wai Fook Wan
• September 06, 2023 23:03
• 0 votes

1. Community
2. D400 Series
3. Intel L515 can't detect black cable/ objects with 10 mm diameter, Can the new alternative D435i detect them?

Hello Ermadhurmittal,Thanks for your question. If you need any additional information from Intel, please submit a new question as this thread will no longer be monitored. Regards,WanIntel Customer ...

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• Wai Fook Wan
• August 22, 2023 01:46
• 0 votes

1. Community
2. D400 Series
3. Intel L515 can't detect black cable/ objects with 10 mm diameter, Can the new alternative D435i detect them?

Hello Ermadhurmittal, Thanks for reaching out to us. Intel® RealSense™ LiDAR Camera L515 is designed for indoor application only. Intel® RealSense™ Depth Camera D435i, which is one of the alternati...

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• Wai Fook Wan
• August 14, 2023 23:06
• 0 votes

1. Community
2. L515
3. Cannot access the L515 camera using the python pyrealsense2 library on a Rasberry Pi4

Hello customer, Thanks for your question.   If you need any additional information from Intel, please submit a new question as this thread will no longer be monitored.     Regards, Wan

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• Wai Fook Wan
• July 24, 2023 22:49
• 0 votes

1. Community
2. L515
3. Cannot access the L515 camera using the python pyrealsense2 library on a Rasberry Pi4

Hello Customer,  Did you encounter Segmentation Fault when using your custom Python code? I've validated the steps in Raspbian Installation and I'm able to run Tutorial 1 from Sample Code for Intel...

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• Wai Fook Wan
• July 20, 2023 01:38
• 0 votes