Zulkifli Halim
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Recent activity by Zulkifli Halim-
Hello Zahirzain05, Thank you for contacting us. We would recommend you for a firmware recovery. Use the recovery flag and run rs-fw-update -r -f <latest L500 fw .bin file from Download Center>....
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Hello Warren, Sorry for the delayed response. Based on your description of the issue, your -T265 is faulty and should be returned or exchanged. If you purchased the unit from the Intel RealSe...
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Hi Joohan, Sorry for the late response. We cannot confirm it will work without interruption for 18 long hours. We suggest you try 2 L515 on Windows PC. Sincerely, Zulkifli
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Hello Pawelk9898, Thank you for contacting us. We have the Dimensional Weight Software (DWS) that is available for measuring boxes and pallets. Additionally, Intel has decided to wind down th...
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Hello Warren, Did you receive any error messages? Sincerely, Zulkifli
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Hello Joseph, Thank you for contacting us. We handle this issue via a private ticket. Sincerely, Zulkifli Halim Intel Customer Support
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Hello Joohan,Thank you for contacting us.We hope this Multi-Camera configurations with the Intel® RealSense™ LiDAR Camera L515 documentation will give you some idea to connect multiple cameras toge...
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Hello Kakitsubata0711, There are known issues running L515 on a Mac. There are sometimes issues with running RGB and Depth streams. There is still no official solution yet. Sincerely,Zulkifli ...
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Hello Christian Burlet, Can you give it a try on a USB3.1 port? And share with us the result. Sincerely, Zulkifli
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Hello Christian Burlet, Could you please let us know if you have tried to connect the camera to another USB3 port? Have you checked if the same thing happens on another device? Sincerely, Zulk...