Zulkifli Halim
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Recent activity by Zulkifli Halim-
Hello Newsky1006, Thank you for contacting us. Thanks for reaching out to us.We'll handle this issue via private ticket. Sincerely, Zulkifli Halim Intel Customer Support
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Hello Margaret Lee,As I spoke with the dev team, this is probably because the RealSenseID is not tested/supported on Raspberry Pi 4. It is only tested on Ubuntu 18, Windows 10, and Android 6. See h...
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Hello Ydragunov, Looking into this scenario, there is no much thing we can do to help since this is not developed by Intel developers. Sincerely, Zulkifli Intel Customer Support
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Hello Revathi, Thank you for contacting us. For better support regarding this issue, I would suggest you submit this issue on Github so that our developer can work closely with you and help you...
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Hello Margaret, Thank you for contacting us. We also see the same message "Corrupted JPEG data" when running it on Raspberry Pi 4. But the "Corrupted JPEG data" does not appear when running it ...
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Hello Ydragunov, Does the Dim Weight Software Viewer keep on crashing when you using it? And please share with us your CPU specs. Sincerely, Zulkifli
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Hello Linnycarvalho,Thank you for contacting us.Have you tried to launch Intel Realsense DIM Weight Software.exe using the command prompt?Make sure you are not using a low-power mode that restricts...
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Hello Ydragunov,Thank you for contacting us.Please share with us the output of your test, and also your CPU specification. Sincerely,Zulkifli HalimIntel Customer Support
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Hello Adrian ,We apologize for the inconvenience.The first thing to try is flipping the USB-C connector into the camera and inserting it the opposite way to change its polarity. If this doesn’t so...
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Hello Maurice,Thank you for contacting us.Can you share with us your CPU specs? Sincerely,Zulkifli HalimIntel Customer Support