Does D435i work with USB2.0?

• MartyX Grover

  • May 19, 2022 15:27

  Hi Ron Vis  Yes, RealSense 400 Series cameras such as the D435i model can be used with USB 2.0.

   

  When the camera is inserted into the USB 2.0 port, does Windows make the "doo doo doo doo" USB device insertion sound effect?

   

  If you do hear the insertion sound effect, if you open the Windows Device Manager interface then are two RealSense drivers (Depth and RGB) listed under the 'Cameras' category of the Device Manager?

   

  

   

  Please also use the instructions in the link below to check in the Windows privacy settings whether permission to access the camera and permission for applications to access the camera are both set to On.

  https://github.com/IntelRealSense/librealsense/issues/3381#issuecomment-503424789

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• Ron Vis

  • May 23, 2022 08:12

  Hi Marty,

  Thank you for your help!

  It makes the sound and show in device manager, but it says "no frame received".

   Maybe I need to choose the correct camera's setup? or replace USB2.0 cable?

   

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• MartyX Grover

  • May 23, 2022 08:50
  • Edited

  It should work automatically with USB 2.0 without having to make further adjustments.

  I was able to replicate this problem with a D435i on USB 2.0.  It was apparently a problem that was specific to a particular USB port on the computer, as the camera functioned normally when inserted in a different port.

  I tested the same camera on another PC and it also worked on USB 2.0 on that different computer.

   

  

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