Stripe patterns appear in single L515 camera

February 22, 2021 01:38

I bought a new realsense L515 and used it for the first time.

It was recognized successfully as USB3.2 device by Realsense Viewer 2.41.0, but when I turned on the IR stream, three stripes appeared as shown in the picture. RGB stream was fine, there was no stripe.

The position of the stripes did not change if I moves the realsense (actually, they gradually moves leftward irrespective of the camera motion).

I updated the firmware to 01.05.03.00 but nothing changed.

Does this usually occurs? How can I do to remove the stripes?

My environment is:

PC: Lenovo notebook X390

OS: Windows 10

Realsense Viewer: v2.41.0

Realsense Firmware: 01.05.03.00

Thank you very much for your help.

Comments

1 comment

Shigenori Nagae

February 22, 2021 02:01
It is resolved.

The stripe patterns disappeared after around 10 minutes when IR sensor is turned on.

I'm very sorry for confusing you.
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