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How to properly show an image preview with F455 - SDK 0.18.1

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2 comments

  • Yu-Chern Peh

    Hello F Miglietta,

    Referring to the description under the section,"Preview improvements" in Version 0.18.0, it is stated that:

    Preview improvements:

    • Added MJPEG @ 1080p and 720p streams.
    • Added an option to display and save RAW10 images of the selected frame.


    I've validated these three options on my side. When choosing the option of 1080p and 720p, the preview will show the streams with the correct colouring. But for RAW10 option, the preview didn't show the stream but not crash either. It will only show the stream after you click the "Enroll" button and will display the RAW10 image after you click the "Authenticate" button. 

    Regarding your incorrect colouring and crashing problems, please try with a fresh installation again:
    Intel RealSense ID Viewer
    Firmware


    Regards,
    Yu-Chern​​
    Intel RealSense Customer Support

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  • F Miglietta

    Hello,

     

    thank you for your reply.

    We found the problem and I can confirm that 1080p and 720p streams works fine. Haven't tryed RAW10 yet.

    Thanks

    Francesco

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