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L515 stripe pattern

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Pranavkhekare01

Hello,

I recently purchased a realsense L515. When I turn on the viewer to look at the depth image, I see black stripe pattern on the depth image. I looked at the documentation, and according to it, the depth image shouldn't have these patterns. Any guidance as to what I could do to remove them. Please find the image inserted with this post.

Thank you.

 

 

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2 comments

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  • Zulkifli Halim

    Hello Pranavkhekare01,

     

    Thank you for contacting us.

     

    Please send us the black stripe pattern on the depth image again as we didn't see any attachment in this post.

     

    Regards,

    Zulkifli Halim

    Intel Customer Support 

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  • Zulkifli Halim

    Hello Pranavkhekare01,

     

    This case is being handled via private ticket.

     

    Regards,

    Zulkifli

    Intel Customer Support

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