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  • Official comment
    Jesus Garcia

    Hello Revathi,

    Hello Revathi,

    The RealSenseID is not capable of returning still images. The new feature in RealSenseID SDK 0.17.1, "Camera Dump Mode - get 1920x1080 RAW10 images from the device, instead of a live RGB preview stream," is to be used for debug purposes only.

    It allows a user to output files with a W10 extension, which are not readable by any public viewers. The user sends those W10 files to the RealSense engineering team for further analysis to debug issues.

    Sincerely,
    Jesus G.
    Intel Customer Support

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